Headset Communication Systems

A headset communication system is wireless, hands-free audio technology that allows a presenter or tour guide to communicate with a group simultaneously. It typically consists of a headset with a microphone and transmitter for the presenter (although handheld microphones can sometimes be used). Tour guests have headsets with receivers that allow them to hear the presenter.

A presenter speaks into a microphone (usually attached to a headset) to transmit their message wirelessly to a group. Guests also wear earphones or headphones to hear the message. Some systems allow for interactive two-way communication with the touch of a button while others only allow the presenter to speak. Batteries are charged in a charging station and last for long periods of time.

Tour guide systems are available with a variety of headset options, including:

• Over-ear headphones or ear muffs
• Hardhat-compatible headphones
• Lightweight on-ear headphones
• Noise-canceling headphones
• In-ear earbuds
• Single-ear or dual-ear headsets
• A combination of the above

In general, only two-way systems can be used for language interpretation. In particular, the ListenTALK system can be configured to accommodate language interpreters to listen to a presenter on one channel and communicate to international guests on another, helping encourage a diverse and inclusive experience.

A customized demo kit typically includes four pre-programmed transceivers with headset mics and accessories. Some tour or event planners, however, will rent a full system with multiple units as a test run before they decide to purchase.